Privacy Policy

This Privacy Policy explains the type, scope and purpose of personal data processing (hereinafter referred to as “Data”) carried out through this website.
Wincasa AG is responsible for data processing. The company’s Data Protection Officer can be contacted at the following address:
[email protected].

 

Legal basis

Data is processed in accordance with Swiss law and – where applicable – taking into account the European General Data Protection Regulation (GDPR).

 

Terms used

“Personal data” refers to any information relating to an identified or identifiable natural person (hereinafter referred to as the “Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Processing” refers to any operation or set of operations that is performed on personal data, whether or not by automated means. The term is far-reaching and encompasses practically any handling of data, including the storage of data.

 

Types of data processed

We process the personal data that you, yourself, provide to us. We may process the following personal data, for example:

 

Categories of data subjects

Visitors and users of the online form (owner of the property concerned, customer advisor, tenant, etc.).

 

Purpose of processing

To cooperate with processors and third parties

We do not pass on your personal data to unauthorised third parties. If, in connection with our data processing, we disclose data to other persons and companies (processors or third parties), transmit such data to them or otherwise grant them access to the data, this is only done if there is a legal basis for doing so [(e.g. if data must be transferred to third parties for the purpose of contract fulfilment, if users have given consent, if required by law or on the basis of our legitimate interests (e.g. when using agents, web hosting services, etc.)].

 

Transmission to third countries

If we process data in a third country (i.e. outside Switzerland) or in connection with the use of third-party services or the disclosure or transmission of data to other persons or companies, this only takes place in order to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or leave the data in a third country if the legal requirements are met. This means that processing is carried out, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to that present in Switzerland or compliance with officially recognised special contractual obligations.
If necessary for the provision of our services and taking into account the intended purpose, your personal data may be transferred to recipients inside and outside Switzerland and the EU. Data is only transferred to countries outside the European Economic Area if comparable, appropriate data protection exists – in which case we rely on the adequacy decisions of the Federal Data Protection and Information Commissioner (FDPIC) – or if the recipient contractually guarantees us equivalent data protection. If the latter is the case, we conclude the standard contractual clauses of the European Commission with the processor.

 

Rights of data subjects

You have the right to obtain confirmation as to whether or not the data concerned is being processed and to obtain access to this data as well as further information and a copy of the data in accordance with the statutory provisions. In accordance with the statutory provisions, you have the right to demand that the data concerning you be completed or that incorrect data concerning you be corrected. In accordance with the statutory provisions, you have the right to request the immediate erasure of the relevant data or, alternatively, to request that the processing of the data be restricted in accordance with the statutory provisions. You have the right to request that the data concerning you, which you have provided to us, be received in accordance with the statutory provisions and to request its transmission to other controllers. In accordance with the statutory provisions, you also have the right to lodge a complaint with the competent supervisory authority.

 

Right of withdrawal

You have the right to withdraw consent granted with effect for the future.

 

Right to object

You may object to the future processing of your data in accordance with the statutory provisions at any time. In particular, you may object to processing for direct marketing purposes.

 

Cookies

“Cookies” are small files that are stored on users’ computers. Different information may be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to a website. Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves a website and closes their browser. This kind of cookie can, for example, store the contents of a shopping cart in an online shop or a login status. Cookies that remain stored even after the browser is closed are referred to as “permanent” or “persistent”. A user’s login status, for example, can be saved if the user visits the site several days later. We may use temporary and permanent cookies and explain this in our Privacy Policy. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in their browser’s cookie settings. Stored cookies can be deleted in your browser’s cookie settings. Excluding cookies may limit the functionality of this website. Furthermore, you can prevent cookies from being stored by disabling them in your browser settings. Please note that if you do so, you may not be able to use all of this website’s features.

 

Erasure of data

The data processed by us is erased or its processing restricted in accordance with legal requirements. Unless expressly stated in this Privacy Policy, the data we store is deleted as soon as it is no longer required for its intended purpose and deletion does not conflict with any statutory retention obligations. If the data is not erased because it is necessary for other and legally permissible purposes, its processing is restricted. That means the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons.

 

Establishing contact

When contacting us (by e-mail, telephone or via social media), the user’s information is processed in order to process the enquiry and to handle the enquiry in accordance with Article 6 (1)(b) (in the context of contractual/pre-contractual relationships) and Article 6 (1)(f) (other enquiries) of the GDPR. We delete the enquiries if they are no longer required. We review whether this is necessary every two years; the statutory archiving obligations also apply.

 

Hosting and sending e-mails

We use hosting services that provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, sending e-mail, security services and technical maintenance services that we use for the purpose of operating this website. For this, we or our hosting service provider process inventory data, contact data, content data, contract data, usage data as well as the metadata and communication data of customers, interested parties and visitors to this website based on our legitimate interest in providing this website efficiently and securely in accordance with Article 6 (1)(f) of the GDPR in conjunction with Article 28 of the GDPR (conclusion of a data processing agreement).

 

Changes and updates to the Privacy Policy

We ask that you regularly read up about the content of our Privacy Policy. We will amend the Privacy Policy as soon as any changes are made to our data processing that make this necessary. We will inform you as soon as the changes require any action on your part (e.g. consent) or any other individual notification.

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